Quality Assurance for your New Home

Losani Homes Customer Service

At Losani Homes we understand that building new homes is not just about the bricks and mortar; it’s also about customer service.

Noted for innovative designs and quality craftsmanship, Losani Homes has developed an unparalleled reputation as a customer-oriented new-home builder. Losani Homes takes great pride in its 3rd nomination for the prestigious Earnest Assaly Award, for the best after-service care and new home quality in Ontario. This honor is bestowed upon only 5 builders a year. This distinction combined with our 35 consecutive years of "excellent" rating from TARION (formally known as the Ontario New Home Warranty Program) embodies our philosophy of putting the customer first.

At Losani Homes, we pride ourselves on customer satisfaction. We want our homeowners to not only love their home, we want them know their home as well. Our customer service department consists of a very knowledgeable staff that is there to address any customer questions or concerns. From warranty to maintenance, our staff is here to ensure that homeowners experience quality living in their Losani home!

Our Pledge

• To provide the highest level of customer service as quickly as possible.
• To understand that homeowners are the reason that we build homes and their satisfaction is top priority.
• To be knowledgeable about Tarion and warranty coverage in Ontario.
• To listen attentively to homeowners' questions and concerns.