Definition of Emergency

As defined by the Tarion Warranty Corporation, an emergency is any situation that, if not attended to immediately would likely result in substantial damage to the dwelling or would likely represent a substantial risk to the health and safety of the occupants.

This includes, but is not limited to, the following situations, if they occur within the warranty period:

Service Procedure

So you have encountered an emergency situation? Do not be alarmed. Remember, Losani Homes cares about their customers and is available for help. Just follow these steps and we will try our best to assist you:

Emergency Do's and Don'ts.

Here are some guidelines to aid you in the event that you experience any of these emergency situations:

Complete Loss of Heat

Gas Leak

Everyone in the home should leave immediately and the appropriate gas utility and/or repair service must be contacted immediately.

Complete Loss of Electricity

Complete Stoppage of Sewage Disposal

Plumbing Leaks

Major Water Penetration