Emergency Contacts
Committed to Customer Care
In keeping with our tradition of quality, Losani Homes offers a dynamic
customer service department made up of highly experienced customer service
administrators as well as a newly added Quality Assurance/Customer Service
Manager. This amazing team of professionals serve as our customer’s
immediate contacts regarding complex construction and service issues. Not
only have we expanded our customer service department, we have also added
additional service technicians and expanded our inventory of equipment
to further improve our quality of service.
24-Hour Emergency Access
What more can Losani Homes do to prove our commitment to customer care?
How about the recent establishment of a 24-hour emergency line? This service
has been set up so that our customers may have contact with Losani Homes
directly in the event of an emergency encounter. Now we are available to
our customers whenever they need us the most.
Losani Homes is committed to providing 24-hour around the clock Emergency
Service. As a customer, we hope that you appreciate our efforts and do
your part by not abusing this service. We ask that you limit calls to emergency
situations only and that regular service issues be addressed during normal
business hours. In exchange for this commitment, we would expect the same
commitment from our customers too.
Conveniently, our telephone number in the event of an emergency remains
the same. However, after normal business hours, emergency calls will be
routed through an answering service to a Losani representative who will
respond.
FOR EMERGENCIES CALL
(905) 561-1700
Press 9 when prompted.
Do you think that you have an emergency? At Losani Homes,
not only do we want our team to be knowledgeable, we want our homeowners
to be knowledgeable about the homes they live through the care we provide.
Click the link below for a detailed definition of an "emergency" and
a guideline of what to do if you encounter one:
Definition of Emergency and Emergency
Guidelines
|